Questions, answered plainly
Everything we are asked most. If yours is not here, call or send the form.
How much does it cost?
It depends on the pest, the size of the house and lot, how long it has been going on and how many gaps need closing. The cost page lists what changes the number, and you get it in writing before any work starts.
What about my kids and pets?
We don't make promises about a product, because no pesticide label lets a company do that. Licensed applicators follow the label, we tell you where people and pets should stay out and for how long, and the product list is yours before the visit if you ask.
Do I have to sign a contract?
No. Most jobs are a few visits, and a seasonal plan is optional. If you start one, you can stop it by telling us.
How long until I see results?
Most homes see activity drop within a couple of weeks, though it varies with the pest and the house. Ants and mice usually take two or three visits.
What if the pests come back?
If the same pest is back within 60 days of a treatment, we return and treat again at no charge. It covers the address and pest on your service report. It doesn't cover a new pest, or an entry point we flagged that wasn't repaired.
Do I need to be home for the visit?
For the first inspection, yes, or someone who can let us in. After that, many follow-up visits are outside and don't need you there.
What do I need to do before you come?
Clear the floor under sinks, put pet food away and tell us where the animals sleep. Each service page has a short list.
Do you treat for termites?
We inspect for signs of them and tell you what we found, but a report is not a guarantee. If you need a termite treatment or a real-estate wood-destroying insect report, we say so and point you to a specialist.
Where do you work, and when can you come?
Chattanooga and the valley towns around it, in the hours listed on the contact page. We don't work in Georgia or Alabama.
Still wondering?
Call, or send the form. A person answers during office hours.